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Shipping & delivery policy

Last updated: 29 October 2026

Where we deliver

We deliver to addresses across India. Send us your village or town and district on WhatsApp and we’ll confirm we can deliver to it before you pay.

Dispatch and delivery times

  • We dispatch orders within 2 working days after your payment is confirmed.
  • Delivery usually takes 2 to 4 working days within Telangana and Andhra Pradesh, and 5 to 8 working days for the rest of India.

Shipping charges

Delivery charges depend on your location and order size, and we confirm them with you on WhatsApp before you pay.

Tracking your order

Once your order is dispatched, we’ll send the courier’s name and tracking details to the phone number you ordered from.

If delivery doesn’t go through

Please make sure your address, pincode and phone number are correct, and that someone can receive the parcel. If the courier can’t deliver after repeated attempts, or the delivery is refused, the parcel comes back to us. How that order is refunded is explained in our cancellation and refund policy.

Damaged in transit

If your order arrives damaged or leaking, see our cancellation and refund policy for what to do.

Questions

Contact customer care on +91 89706 03352 or planthealthproducts.india@gmail.com.