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Terms & conditions

Last updated: 29 October 2026

This website and its online shop are run by Plant Health Products. These terms apply when you browse the site or place an order. Please read them together with our privacy policy, cancellation and refund policy and shipping and delivery policy.

Seller details

Using our products

Our products are for agricultural use only. Always read the label and follow the dosage, safety and storage instructions printed on the pack. The product information on this website is taken from the product labels; if anything differs, the label on the pack you receive applies.

Results depend on the crop, soil, weather, and how and when a product is applied, so we can’t promise a particular yield or outcome.

Prices and payment

  • Prices are in Indian rupees and are the MRP, inclusive of all taxes.
  • Delivery charges depend on your location and order size, as set out in our shipping and delivery policy, and we confirm them with you on WhatsApp before you pay.
  • Orders are paid for in advance, through our payment partner Razorpay (UPI, cards and net banking). We don’t offer cash on delivery.
  • Razorpay processes your payment. We never see or store your card, UPI or bank details.

Your order

Your order is confirmed once your payment succeeds and we send you an order confirmation. We may cancel an order and refund it in full if a product is out of stock, we can’t deliver to your address, or a price or product detail was shown incorrectly.

Delivery, cancellations and returns

How and when we deliver is set out in our shipping and delivery policy. Cancellations, refused deliveries, damaged items and refunds are covered by our cancellation and refund policy.

Questions and complaints

Contact customer care on +91 89706 03352 or planthealthproducts.india@gmail.com. If you’re not satisfied with the answer, you can raise a complaint with our grievance officer:

We acknowledge every complaint within 48 hours and aim to resolve it within one month of receiving it.

Our responsibility

Nothing in these terms limits your rights under the Consumer Protection Act, 2019. Beyond those rights, our responsibility for an order is limited to the amount you paid for it.

Governing law

These terms are governed by the laws of India, and the courts at Hyderabad, Telangana have jurisdiction over any dispute.

Changes to these terms

We may update these terms from time to time. The version shown on this page when you place an order is the one that applies to that order.